There are times when a bed sensor pad and bed alarm isn't the what to use?

There are times when a bed sensor pad and bed alarm isn't the what to use?

Customer Service

We talk to our customers every day, and it seems that we hear about new challenges and issues all the time, as we sit and try to problem solve with those customers to help them find the best product to care for their patient.

Sometimes, it's a nursing home looking for a bed alarm and bed sensor pad.  They have someone who has decided that they WILL NOT have a bed sensor pad in their bed.  They can feel it, or hear it, or sometimes just sense it, and they won't have it!

It's a tough challenge.  You have to respect the patient's right to allow or not allow this product in their bed.  But at the same time, they must be kept safe and free from the potential of a fall.

What we can do, is just provide the options.  The customer is the one on the front line.  They might have been told just to 'get a be alarm', but when faced with the upset of their patient, they aren't sure what to do next.

We sometime solve the bed alarm problem by suggesting a wireless system.  With this, there is no alarm noise in the patient's room, and the Carer's can have the pager/alarm with them up to 45 meters from the pads.

But as we say, sometimes, the patient just will not allow the bed alarm in their bed.  So the alternative is either a bedside motion sensor or a floor mat.  The first option is much less expensive, while also being very efficient.  As soon as the patient's feet are over the side of the bed and on the way to the floor, the motion sensor picks up that activity and sends a wireless signal to the bed alarm which is up to 45 meters away.  

We also can offer our floor mats, which we consider the best available.  Made of easily cleaned rubber with non slip surface and bevelled edges for safety. These floor mats are fabulous.  As soon as a few ounces of pressure is applied, the alarm will sound, either in room, or with the carer.  

So bed alarms? Motion Sensors? Floor Mats? You choose......but our team of knowledgeable, friendly customer service agents are here to help.....just give us a call 01664-434798